Frequently Asked Questions
Everything you need to know about our fine jewelry collection and services.
What is your shipping policy for high-value items?
We offer complimentary, fully insured overnight shipping on all orders over $500. Each package requires a signature upon delivery to ensure your jewelry arrives safely.
Do you provide appraisals for insurance purposes?
Yes, every purchase at Levy's Fine Jewelry comes with a complimentary professional appraisal document detailing the specifications and replacement value of your piece.
What is your return and exchange policy?
We want you to love your jewelry. If you are not completely satisfied, you may return or exchange your item within 30 days of purchase, provided it is in its original, unworn condition.
Can I have a ring resized after purchase?
Absolutely. We offer one complimentary resizing for most rings within the first year of purchase. Please note that certain eternity bands or intricate settings may have limitations.
Are your diamonds ethically sourced?
We are committed to ethical sourcing. All of our diamonds are conflict-free and purchased through suppliers who adhere to the Kimberley Process certification scheme.
Do you offer financing options?
Yes, we partner with specialized lenders to offer flexible monthly payment plans. You can apply for financing directly at checkout to split your purchase into manageable installments.